Terms of service

Preface:

Risks and Challenges

We have carefully tested the ROMIRO through various prototypes and extensive feedback from users to minimize potential issues in the final production. Nevertheless, unforeseen delays may occur. Should these arise, we commit to keeping our supporters fully informed and updated throughout the process.

 

§ 1 Basic Provisions

1) The following terms and conditions apply to contracts concluded via www.romiro.shop. Unless otherwise agreed, any terms used by you are expressly rejected.

2) Consumers in the sense of this regulation are any natural persons who enter into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity. Entrepreneurs are any natural or legal persons who act in the exercise of their commercial or independent professional activity when concluding a legal transaction.

§ 2 Conclusion of the Contract

1) The subject of the contract is the sale of goods.

2) By providing a product in our shop, we make a binding offer to our customers to conclude a purchase contract.

3) All products intended for purchase are placed in the shopping cart by the customer. After entering personal data and payment information, the customer has the opportunity to review all entered information. By submitting the order by clicking the button provided, the customer legally declares acceptance of the offer. This concludes the purchase contract. For payment options via payment service providers like PayPal or Sofortüberweisung, the customer will be redirected from our online shop to the provider's website. After entering all required data, the customer will be redirected back to our shop.

4) All information related to the conclusion of the contract is sent automatically via email. The customer must ensure that the email address provided to us is reachable.

§ 3 Retention of Title and Right of Retention

1) The right of retention can only be exercised by the customer if it concerns claims arising from the same contractual relationship.

2) The goods remain the property of the shop operator until full payment of the purchase price.

§ 4 Liability Provisions

1) We are fully liable for damages to body or health, as well as in cases of intent and gross negligence. Furthermore, in the case of fraudulent concealment of a defect and in all other legally regulated cases. Liability for defects within the scope of the statutory warranty is subject to the relevant provisions in our customer information.

2) If essential contractual obligations are not fulfilled, the liability of the online shop for slight negligence is limited to the foreseeable, typical contractual damage.

3) In the case of the violation of non-essential obligations arising from the contract, liability for slightly negligent breaches of duty is excluded.

4) There is no liability for the constant availability of this website and the goods offered on it.

§ 5 Choice of Law

1) German law applies. The provisions of the UN Sales Convention do not apply.

§ 6 Dispute Resolution

1) The European Commission provides a platform for out-of-court online dispute resolution (OS platform), which is available at http://ec.europa.eu/odr .

§ 7 Contract Language, Contract Text Storage

1) The contract language is German.

2) The complete contract text is not stored by us. Customers can save it electronically before submitting the order using the print function of the browser.

§ 8 Prices and Payment Terms Features of the Goods

1) The prices shown as well as the shipping costs represent gross prices.

2) Shipping costs are not included in the purchase price. They are explicitly marked or shown separately during the order process and are to be borne by the customer unless free delivery has been promised.

3) The available payment methods are listed on our website or in the respective item description, but at the latest in the final order process at the "checkout." Unless otherwise stated, the payment claims from the contract are due immediately.

4) The essential features of the goods and/or services can be found in the item description and the supplementary information on our website.

§ 9 Delivery Conditions

1) Delivery conditions, delivery time, and any existing delivery restrictions can be found under the corresponding link in our online shop or in the respective item description.

2) For consumers, the risk of accidental loss or deterioration of the sold goods during shipment passes only upon handover of the goods to the customer. This regulation applies regardless of whether the shipment is insured or uninsured.

§ 10 Statutory Warranty Rights

1) The statutory warranty rights apply.

2) Consumers are requested to check the goods upon delivery for completeness, obvious defects, and transport damage and to notify the shop operator as soon as possible. Failure to do so has no effect on the consumer's statutory warranty claims.

§ 11 Custom-Made Products

1) We do not check your data for (grammatical) accuracy and therefore accept no liability for errors.

§ 12 Gift Vouchers

1) Vouchers can be redeemed at www.romiro.shop and used only for the purchase of goods, not for the purchase of other gift vouchers. If there is a remaining balance on the voucher after a purchase, it can be used for the next purchase.

2) Voucher balances cannot be paid out in cash. Vouchers can also only be redeemed before the completion of the order process. Subsequent offsetting is not possible.

3) Vouchers are transferable and can be combined with other vouchers.

§ 13 Dispute Resolution

We are not willing or obliged to participate in a dispute resolution procedure before a consumer arbitration board.

The European Commission provides a platform for online dispute resolution (OS), which can be found at this address: http://ec.europa.eu/consumers/odr/

§ 14 Jurisdiction

The place of jurisdiction, as far as permissible, is Heilbronn, Germany.